Workplace Culture
Workplace culture is the unique personality of your organisation. It encompasses the values, behaviours, and interactions that define your work environment. It’s often referred to as ‘the way things are done around here’. Just as every workplace is distinct, so is its culture. Some workplaces focus on collaboration and team spirit, while others may emphasise individual contributions. As workplace culture experts, we understand that the essence of workplace culture isn't just about what it is, but also about how to shape and optimise it to align with your organisations' vision, mission and goals. Our role is to assist you in measuring, monitoring, and transforming your workplace culture.
Don’t leave your culture up to chance
The importance of workplace culture cannot be overstated. It has the power to turn ordinary jobs into sources of fulfilment, conviction, and drive for your teams. Conversely, a toxic culture can seep into every aspect of your business, affecting employee retention, productivity, and attitudes which can potentially damage your brand image, strategic goals, and financial stability. Workplace culture is not something that can be left up to chance.
Through our HR Audit, we help organisations assess their existing culture, identify areas that require improvement, and develop strategies for positive change. We provide the expertise needed to guide you through the transformation process, ensuring that your workplace culture is a driving force behind engagement, productivity, and overall success.
Building workplace culture requires intention, strategic thinking and a splash of authenticity. Working with HumanX’s workplace culture consultants and experts, you’ll see we also like to base our decisions on as much data as we can get our hands on, to align your people with your business goals and the direction of your company. But we also want this process to excite you - working together, we can show you how many possibilities and opportunities crafting a thoughtful workplace culture will create.
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Culture Consultants to Challenge & Change Your Workplace
At HumanX, we believe that changing culture in the workplace requires a comprehensive and holistic approach that considers all angles, ensuring far-reaching results that can change the future of your company. We don't offer a one-size-fits-all solution like a single coaching session or an employee engagement survey. Instead, we dig deeper and develop a bespoke workplace culture strategy that can help you achieve limitless results. Our approach can help you develop employee buy-in, boost engagement and employee relations, resolve high turnover, and improve retention rates and diversity and inclusion.
By building a culture of shared ambition and inspiration, you can uplift productivity and see motivation soar throughout the organisation. These in-house benefits increase your human Return On Investment and reduce the resources and stress involved in recruitment. We can help you reinvest that money and energy into your people, shaping them as leaders and ambassadors.
With HumanX, you can be confident that your workplace culture challenges will be addressed comprehensively and effectively that will transform your company's future.
Workplace culture transformation starts here
Speak to a culture consultant
A lot of the businesses that engage HumanX who are looking to reinvent or revive their culture, initially might not even know what they are looking for. As we’ve said, culture is everywhere and everything: from workplace practices to how you speak to one another to organisational structure. Many of our clients start their first conversation with us looking for help with employee retention or employee value propositions. The experts at HumanX will always challenge your motivations and explore what you are looking to achieve. Frequently, the answer to our questions is a constructive workplace culture. Now we’ve established that we can get started.
A 360 degree approach to fostering a constructive culture
Our first job is to find out who the humans in the organisation are and how they should be represented, authentically. We will start by assessing where your company is now and where you want to be. Then, we build a blueprint for how to get there. You can expect this to include re-thinking and re-formulating HR foundations like mission statements, the boundaries you create through HR policies and procedures or value statements. Workplace culture consultants will delve into data to build frameworks and new processes that accurately reflect your attitudes, from feedback opportunities to the company’s approach to performance management. Tailor-made team coaching and learning sessions will help you shift mindsets and have a lasting, positive impact for your people. We will help you translate your culture through every crevice of your organisation, including weaving it into the recruitment process, interviewing and onboarding. Every step will be outlined in the blueprint.
Changing workplace culture is a journey
Culture transformation isn't just a one-time HR project that ends once the consultants have left. It's an ongoing process that requires constant attention and effort. At HumanX, we take pride in being more than just HR consultants - we become your partners in transforming your organisation's culture. Our experienced team works alongside your leaders to ensure that your culture is always evolving and improving. With our expert guidance, you can confidently take the lead in creating an exceptional work culture that drives success.
Workplace Culture Is So Ingrained. How do HumanX Culture Consultants plan to change it?
We believe in the power of strategic, long-term planning. Our workplace culture consultants are skilled professionals, but we don't rely on magic wands. When it comes to HR challenges and culture in particular, change doesn't happen with the flip of a switch. It's a process that demands nurturing and authenticity. Building a vibrant workplace culture is all about ensuring that the people you're empowering genuinely believe in the mission and the commitment to elevating their work environment.
Our approach is all about involving your people in the process. This strategy serves two vital purposes. Firstly, it helps us identify and address obstacles while uncovering valuable opportunities. Second, it enhances our success by giving us direct insights into what your people desire and expect from their workplace.
But we don't stop there. We're also in the business of sowing the seeds of open communication, transparency, and constructive feedback. Our goal is to banish workplace mysteries, whispers, and office gossip, as much as humanly possible.
We recognise that fixed mindsets, disgruntled employees, and less-than-ideal attitudes can be formidable barriers. Humans, by nature, are creatures of habit. Our mission is to guide individuals and teams within your organisation, demonstrating that there's a better way forward. We're committed to helping you transform your workplace culture into something exceptional.
How can an external partner like HumanX refine and elevate our workplace culture?
Choosing to partner with HumanX means more than just a service – it's a journey that we'll embark on together. Here's how we'll make it happen:
Culture Assessment: We'll dive deep into your organisation, using surveys and hands-on workshops to uncover strengths, and growth opportunities, and craft a unique roadmap. We also have culture experts accredited in a range of tools to measure your current state.
Strategy Development: We'll co-create a strategy that resonates with your team's cultural aspirations.
Employee Engagement: We'll introduce initiatives that not only align with your desired culture but amplify it.
Training and Workshops: Through our sessions, we'll ensure your team not only understands the culture but lives it.
Feedback & Evaluation: Your team's input guides us, helping refine our approach and stay on track.
Learning & Development: We'll keep you moving forward on your journey of growth and evolution.
Onboarding Programs: First impressions count, and our onboarding experiences will ensure new team members feel connected from day one.
Leadership Training: We'll equip your leaders to be more than managers; they'll be cultural torchbearers.
Wellness Initiatives: At the core, it's about people. Our wellness initiatives focus on holistic wellbeing for a harmonious, happy, and productive workplace.
Does the culture of a workplace need to have certain characteristics?
Just as each person possesses a unique set of traits and qualities that define them, workplace cultures also have their own distinct characteristics that shape their identity. These characteristics can take various forms, from the visible external elements, such as office layout and decor, to the more concealed aspects like shared values, communication norms, and team dynamics. It's this mix of the tangible and intangible that makes up the rich tapestry of workplace culture.
Now, think of culture as the "why" behind your organisation. It's the driving force that beckons people to your workplace, encourages them to enjoy the work they do, and provides the fertile ground for them to thrive. Just as a person's unique traits define who they are, the specific characteristics of your workplace culture determine its identity and influence how your team interacts, engages, and thrives within that environment.
In essence, defining and nurturing these characteristics within your workplace culture is a conscious and essential process. It's about crafting an environment where your team can truly flourish, aligning with the mission and values that set the tone for your success. So, embrace the task of shaping your workplace culture, and you'll create a space where your people can truly shine.
Is improving workplace culture a one-off project or an ongoing partnership?
The journey to improve workplace culture can take different forms, and the approach depends on your specific business needs and priorities. The short answer is that it can either be a one-time project or an ongoing partnership, tailored to what best serves your organisation.
Understanding that shaping workplace culture is a continuous journey is crucial. Culture evolves over time, so even if you embark on a one-off project initially, it's essential to remain adaptable and open to ongoing improvements. The dynamic nature of culture ensures that your commitment to enhancing it is an ongoing process, allowing your organisation to evolve and thrive in sync with your changing needs and objectives.
What’s the value to my Organisation of having a defined workplace culture?
Having a well-defined workplace culture brings substantial benefits to your organisation across multiple dimensions.
Revenue: A defined culture can impact your bottom line by enhancing employee productivity and customer satisfaction, ultimately leading to increased revenue.
Attracting Talent and Retention: A strong culture acts as a magnet for top talent and fosters employee loyalty, reducing turnover and recruitment costs.
Employee Engagement: A clear culture boosts employee engagement, resulting in higher job satisfaction, motivation, and innovation.
Industry Profile: It sets your organisation apart in the industry, attracting attention and respect from peers, clients, and partners.
Creating a Buzz: A unique culture can generate positive buzz, making your organisation an exciting and dynamic place to work.
In summary, a well-defined workplace culture isn't just a nice-to-have; it's a strategic asset that can impact your revenue, talent acquisition, retention, engagement, industry recognition, and your reputation as a preferred employer.
What is the investment required?
To start, you'll require a committed team, including HR professionals, culture experts, and often, the active involvement of all employees. Investing in training, development and a solid communications plan for staff can also be part of the process.
Depending on your organisation's size and goals, you may need resources for cultural assessments, workshops, and initiatives. Budget for culture-related activities, tools, and technology that support your cultural transformation.
The investment in terms of people, resources, and time can be tailored to your specific needs and objectives. It's crucial to align your investment with your unique culture development goals and consider the long-term benefits of a positive workplace culture in terms of employee satisfaction, productivity, and organisational success.
How long does it take to develop a workplace culture?
Developing and transforming workplace culture is not a quick fix; it's a journey. The duration of this journey depends on several factors.
If your existing culture is closely aligned with your desired culture, the transformation process may be smoother and quicker. However, if there are significant disparities, it can take longer to implement the necessary changes.
The scope and depth of the culture change you're aiming for will significantly impact the timeline. Minor adjustments may take less time, while a profound cultural shift could span several years.
The speed at which you introduce cultural changes is flexible. A gradual approach may take longer but is often more sustainable, while a more accelerated pace could expedite the process.
In essence, the time required to develop a workplace culture is a unique and dynamic aspect of your organisational journey. It's essential to set realistic expectations, maintain a steady commitment, and understand that meaningful cultural change is an ongoing process.
Our Clients say it best
"I was impressed with HumanX's outsourced HR services. Their team was knowledgeable and tailored their approach to our needs, significantly improving our HR processes. Highly recommend for any business seeking expert HR support."
Do you recognise your company in any of these scenarios?
Our HR is too Toby-from-the-office
Everyone has strengths, both as professionals and as people. There are many situations in which using an external HR consultant is a more effective option.
Ultimately, HR can be a tricky position to hold in an organisation; striking the balance between employee-support and communicating the company’s message; empathy versus becoming an agony aunt; being the champion of culture whilst also being the person managing risk.
Bringing in HumanX to support your team means that everyone can play to their strengths. Our experts can create space for critical conversations, feedback honestly, without agenda, and help leaders make decisions based on real information. We can support Toby with performance management plans and work to achieve company goals together.
Our HR department needs support
Modern HR leaders require skills in project management, business strategy, commercial awareness, coaching, talent management, compliance and workplace relations, remuneration, learning and development, and of course recruitment.
Outsourced HR experts can support the internal team without the distractions of politics, everyday requests and growing to do lists. Able to operate as an independent squad with a single focus or integrate into the team and fly alongside the existing HR managers to lead and deliver on projects, new initiatives or help cope with capacity.
Need to get more out of the experts you already have
For business leaders who are craving space – both time and brain-space - a great HR team will understand that it is their job to enable people to do their best work. Choosing the right talent (or inviting the right talent to choose your business), designing a best-in-class learning and development program, and ensuring that your remuneration strategy is on point will help.
The gamechanger: coaching your leaders. This is the space where humans will grow, engage, and find their superpowers. Coaching is a skill in itself, it’s not every leader’s natural state. Great HR professionals have been equipped with coaching skills and understand that coaching is an ego-less journey that is critical to developing exceptional leaders. Structured coaching programs are a brilliant extra, but coaching in the workflow, and in day-to-day interactions between HR and leaders is a valuable must-have.
My team tells me that communication needs improvement
If your team is feeding back to you that communication in the organisation needs improvement, they’re trying to tell you (without risking their jobs) that your communication needs improvement. Whether this is your communication directly, or as a leadership team, or simply internal systems and processes are not effective at allowing the flow of information, we can help.
Bringing external HR experts into a situation like this is efficient; we are able to zoom out and diagnose issues and challenges - from communication that may be causing frustration and high employee turnover to the root cause of disengagement. Better than that, we will also work with your organisation to develop the HR function to resolve any concerns, improve processes and mature the company’s approach to your people.
Workplace culture is amongst the most important consideration for jobseekers
A substantial 47% of job seekers express that a lacklustre or ill-fitting company culture is the driving force behind their quest for new opportunities.
When you partner with HumanX to develop your company culture, you're embarking on a journey to forge a distinctive, authentic company identity that not only garners buy-in but also offers your talented workforce something profound to believe in.
Ready to kickstart your mission in creating a remarkable place to work? Don't hesitate—reach out to one of our team members today and let's get the transformation underway!
Explore all our services
Outsourced HR
HumanX is an award-winning HR Outsourcing agency based in Australia. We design HR Outsourced solutions based on trusted frameworks and class leading industry experience. A perfect blend of strategic and tactical HR solutions that will elevate the human experience in your workplace.
HR Consulting
With our HR agency, boost your internal capability and see better results in less time. Engage a consultant or team to drive and lead HR initiatives that lead to incredible company-wide results. We can develop or pick up HR projects that you just can’t get traction with or assist with a particular isolated problem.
HR Foundations
How can you expect to build a solid team without solid foundations? Here at HumanX, we know your eyes are set to the future with plans for growth and projects on the horizon, but you can’t get there if your people aren’t with you and you aren’t protected. Work with HumanX to develop functional processes, reliable boundaries and compliances that set your company up for future success and solid HR foundations.
Learning & Development
Learning & development (L&D) is essential for organisational performance, employee buy-in and staying competitive in the market. L&D helps promote productivity, innovation, and adaptability, leading to improved business outcomes, revenue & longevity. HumanX learning & development consultants can help you stay on top of change.
Workplace Investigations
We are a leading provider of independent, impartial and fair workplace investigation services to organisations dealing with allegations of inappropriate behaviour at work. Most internal teams do not have the experience, capacity or resources to properly investigate workplace complaints without any perceived bias. Outsourcing workplace investigations to an independent firm is a cost-effective and practical method that will help you ensure compliance with legal and regulatory frameworks.
Employee Relations
Your people are your power and your relationships are what connect you. Creating a strong framework for your employee relations can protect your business when you need it most – and when you least expect it. Our employee relations consultants are qualified and bring a human-centric approach to workplace investigations, mediations, disciplinary matters, terminations and other disputes.
